Hardware Sourced, Set Up and Managed Properly

Laptops, desktops and servers sourced, configured and looked after for as long as you own them.

Buying the Hardware Is the Easy Bit

Taking care of cost-effectiveness, life cycles and device management requires more intention. We take the whole process off your hands, ensuring devices arrive configured and ready, everything is recorded, and you know twelve months ahead what needs replacing and roughly what it will cost.

Our Core IT Hardware Services

Hardware Sourcing

Laptops, desktops and servers specified for the job and bought through proper channels.

Pre-Configuration and Deployment

Machines are encrypted and joined to your systems before they arrive, so a new device is working within minutes.

Standard Builds

An agreed specification for each type of role, which removes the debate every time somebody needs a new machine.

Asset Register

A single record of every device, who has it, when the warranty ends and when it is due for replacement.

Refresh Planning

Replacements spread sensibly across the year and forecast ahead, so hardware spend stops arriving in unpredictable surges.

Secure Disposal

Drives properly wiped and certificates issued, with dead equipment recycled in line with environmental requirements.

Who We Support

CARA supports a range of small and medium-sized organisations in the UK, with a team that actively handles your IT hardware management systems. If device management is becoming a headache for your business, we can help, managing procurement, setup, and everything else in the life cycle.

Why Choose CARA for IT Hardware?

IT hardware management can be tedious. We take it off your hands.

A supplier whose involvement ends at delivery won’t know whether a device is still adequate in year three. We do, because every underpowered laptop becomes a support ticket that lands with us. That’s why our IT hardware service focuses on specifying properly the first time and keeping equipment in service as long as it remains useful. We ensure you get the most out of your devices, and that transitioning between them is a seamless process.

Certified Cybersecurity Experts

Our team holds industry-recognized certifications to ensure your business stays protected against evolving digital threats.

Proactive 24/7 Support

We monitor and resolve issues before they become problems—any time, day or night.

Personalised Client Service

We take time to understand your goals and deliver IT support that feels like an extension of your team.

How It Works?

Managing the IT hardware life cycle so you can focus on your business, rather than its tools.

We start by recording what you already own, ensuring every device is accounted for. From there, we agree standard builds for the main types of role in your business, so future orders become straightforward. Devices are ordered against a rolling forecast, arrive with us for configuration and go out to the person who needs them. The asset register stays current throughout, and when equipment reaches the end of its life, we collect it, wipe it and issue the paperwork.

Trusted by Businesses Across the UK

    
 
 
       Posted on Google  
   
   Robert Shaw 
 29/03/2024
 
 
  Some things are not cheap, but like Stella Artois, reassuringly expensive! The cost of something should always be judged on the value one gets, and boy (if I can say boy) is our service from Cara valuable. Firstly, and very reassuringly, the team buck a modern day trend, and answer the phone within seconds of the caller selecting one (of only a few) options. They are friendly, knowledgeable, and always solve the problem. That is why they remain an absolute must for the businesses I am involved with. As business owners, we are conscious of the cyber threats/scams that plague modern day business activities - however, most of us have little chance of knowing the direction and/or nature of them, nor how damaging they can be left undetected. Thanks to the team for their work.
  
 
      Posted on Google  
   
   Jo Spence 
 06/03/2024
 
 
  It's great using Cara. They are a phone call away, understand my garbled non-tech request for what I think I might need or a vague idea of my end goal. Then they just sort it out whilst I made a cuppa. Excellent. Highly recommended
  
 
      Posted on Google  
   
   Lily Moores 
 22/01/2024
 
 
  Very helpful company; came back to me ASAP when I needed something sorted - lovely young gentleman called Shaun; sorted my issues in a timely and friendly manner. I would recommend this company.
  
 
      Posted on Google  
   
   Sarah Chambers 
 12/01/2024
 
 
  CARA Technology started to provide our IT support late last year, we were supported through the onboarding process and any issues were resolved in a timely manner with good communication.
I recently had an issue with our sharepoint site, and liaised with Harrison in the support team, who within 10 minutes had resolved my issue and given me some advice on what to do, which worked perfectly.
It is good to know support is available that is responsive and able to assist when required.
Thank you to the whole team who put their customers first and ensure satisfaction means something to you!
  
 
      Posted on Google  
   
   Tony Deane 
 31/10/2023
 
 
  I used the Cara helpdesk and once again they were proficient, helpful and professional. They dealt with my problem immediately, without any fuss and sorted me in no time. A great service and one that always delivers.
  
 
      Posted on Google  
   
   Maria Torres-Bryceland 
 30/10/2023
 
 
  I use CARA Technology for both outsourced IT support and Cyber Security. The team are always professional, helpful and super efficient. I have called recently with some challenges I faced on my laptop and nothing is ever too much trouble. They have also helped me achieve Cyber Essentials status, the process was very simple but incredibly robust. The pre-audit highlighted areas for development and I felt so supported during the process. I would highly recommend CARA to anyone and will continue to do so to my contacts and customers. Thank you to the whole CARA team for always putting your customers first and being such an invaluable partner.
  
 
      Posted on Google  
   
   mike coghlan 
 14/07/2023
 
 
  I was working remotely at home yesterday and had problems using dual screens, and with the sound on my laptop. Our IT department referred me to Cara, and Dan Braddock was able to remotely sort both issues quickly and very capably whilst I was on the phone. Highly recommended.
  
 
      Posted on Google  
   
   Davidm8 Miller 
 24/05/2023
 
 
  Have worked with CARA technology for a number of years now and have found them to be professional and knowledgeable around IT security and are always quick to action any areas that require to be set up in a timely manner.
  
 
      Posted on Google  
   
   Liz Cook 
 17/05/2023
 
 
  Cara Technology is always there to support us when we need them, from phishing emails to not being able to view attachments in emails. There's always someone available to help and the entire team are friendly and professional.
  
 
  
  
 
 
   Google rating score: 4.8 of 5, based on 39 reviews